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Privacy Policy

A legal disclaimer

Last Updated: 12/4/2025

Vyxen Lingerie (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By accessing our site and using our services, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

a. Personal Information You Provide

We may collect personal information when you:

  • Create an account

  • Subscribe to a Vyxen Lingerie subscription box

  • Make a one-time purchase

  • Sign up for emails or SMS alerts

  • Contact customer support

  • Participate in promotions, giveaways, or surveys

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment provider)

  • Account login information

  • Survey responses or preferences

We do NOT store full credit card numbers.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Click behavior and referring links

  • Cookies and tracking data

This allows us to improve site performance and personalize your shopping experience.

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve site functionality

  • Remember your preferences

  • Track analytics

  • Run ads and retargeting campaigns

  • Reduce fraud

You may disable cookies in your browser settings, but some features may not function properly.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process orders and subscriptions

  • Provide customer support

  • Personalize your shopping experience

  • Send order updates and confirmations

  • Deliver marketing emails, SMS messages, and promotions

  • Improve our website, products, and services

  • Prevent fraudulent activity

  • Analyze website performance

  • Run targeted advertising campaigns

You may opt out of marketing communications at any time.

3. SHARING YOUR INFORMATION

We do not sell your personal information.
We may share your information only with:

a. Service Providers

Trusted third parties who help us operate our business:

  • Payment processors

  • Shipping carriers

  • Email/SMS platforms

  • Ad networks (for retargeting)

  • Website hosting providers

  • Analytics tools (e.g., Google Analytics)

These partners only receive the information needed for their service and must protect it.

b. Legal or Safety Requirements

We may disclose information if required to:

  • Comply with law

  • Protect our company

  • Prevent fraud or security issues

  • Respond to legal requests or government inquiries

4. YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate info

  • Request deletion of your data

  • Opt out of marketing emails or SMS

  • Request a copy of the data we hold

  • Limit certain types of data use

To request these actions, contact:
support@vyxenlingerie.com

5. DATA SECURITY

We use industry-standard security practices to protect your information, including:

  • Encrypted payment processing

  • Secure hosting

  • Limited access safeguards

  • Regular security reviews

No system is 100% secure, but we take every reasonable step to protect your data.

6. CHILDREN’S PRIVACY

Vyxen Lingerie does not knowingly collect information from individuals under 18.
If we learn that we have collected data from a minor, we will delete it promptly.

7. INTERNATIONAL USERS

If you access our site from outside the United States, you agree that your information may be transferred and processed in the U.S., where privacy laws may differ.

8. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. Updated versions will be posted on this page with a new “Last Updated” date.

Your continued use of the site signifies acceptance of any changes.

9. CONTACT US

If you have questions about this Privacy Policy or your data, contact us:

Vyxen Lingerie – Privacy Team
Email: support@vyxenlingerie.com
Website: www.vyxenlingerie.com

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